Shipping Policy

Shipping

We currently ship throughout the United Kingdom and selected European countries.

Processing Time

  • Orders are processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

  • United Kingdom: 2–5 business days
  • Europe: 5–10 business days

Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order size.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Incorrect Delivery Address

Please ensure your shipping address is correct before placing your order. We cannot be held responsible for delays or additional charges caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 48 hours of receiving your order with photographs of the packaging and products.